Human-Led, AI-Assisted Managed SOC, SIEM and MDR Services

Founded in 2015 and headquartered in Denver, Colorado, CarbonHelix delivers managed security operations to organizations that want a functioning SOC without building one in-house. Its client base spans financial services, healthcare, education, manufacturing and government, and covers deployments ranging from fewer than ten users to more than 50,000. Services are offered in commercial and FedRAMP-authorized forms, backed by US-based security operations centers and SOC 1, SOC 2, ISO 27001/17/18 and EU Model Clause attestations.

The portfolio is layered rather than monolithic. SIEM-as-a-Service establishes telemetry coverage and detection content; SOC-as-a-Service adds 24x7 or off-hours analyst shifts on top of it; and MDR concentrates on endpoint detection with an AI forensics and enrichment overlay. A platform engineering team maintains the connective tissue, including data pipelines, parsing, enrichment and custom detection rules mapped to MITRE ATT&CK. Pre-approved automation executes containment actions such as account disablement, while analysts validate AI-generated findings before escalation.

Positioning rests on being platform-agnostic and collaborative rather than proprietary. Engineers operate whichever stack a client already owns or is migrating toward, including Elastic, CrowdStrike, Palo Alto Cortex XSIAM, SentinelOne and IBM QRadar, supplemented by Tines for orchestration and Google Threat Intelligence and Intezer for enrichment. Non-disruptive SIEM and SOAR migrations are a named practice alongside continuous vulnerability assessment and identity monitoring. Customers are given unrestricted access to their environment, and the company declines to publish client logos on least-privilege grounds.